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This error may also be generated if the cacti database user does not have correct permissions on the Cacti database. Please ensure that the Cacti database user has the ability to SELECT, INSERT, DELETE, UPDATE, CREATE, ALTER, DROP, INDEX on the Cacti database.
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You <b>MUST</b> also import MySQL TimeZone information into MySQL and grant the Cacti user SELECT access to the mysql.time_zone_name table
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On Linux/UNIX, run the following as 'root' in a shell:
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On Windows, you must follow the instructions here <a target='_blank' href='https://dev.mysql.com/downloads/timezones.html'>Time zone description table</a>. Once that is complete, you can issue the following command to grant the Cacti user access to the tables:
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Then run the following within MySQL as an administrator:
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Upgrade
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Downgrade
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This version of Cacti (%s) does not appear to have a valid version code, please contact the Cacti Development Team to ensure this is corrected. If you are seeing this error in a release, please raise a report immediately on GitHub
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Make sure you have read and followed the required steps needed to install Cacti before continuing. Install information can be found for <a href="%s">Unix</a> and <a href="%s">Win32</a>-based operating systems.
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This process will guide you through the steps for upgrading from version '%s'.
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It is NOT recommended to downgrade as the database structure may be inconsistent
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Cacti is licensed under the GNU General Public License, you must agree to its provisions before continuing:
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Select default theme:
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PHP - Recommendations (%s)
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PHP - Module Support (Required)
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PHP - Module Support (Optional)
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MySQL - TimeZone Support
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MySQL - Settings
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Upgrade from <strong>%s</strong> to <strong>%s</strong>
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In the event of issues, It is highly recommended that you clear your browser cache, closing then reopening your browser (not just the tab Cacti is on) and retrying, before raising an issue with The Cacti Group
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